Npower news 2020

Here are some key news stories related to npower, a UK-based energy supplier, from 2020:

  1. npower fined £26.5 million for mis-selling energy deals: In January 2020, npower was fined by the UK's energy regulator, Ofgem, for mis-selling energy deals to vulnerable customers. The fine was the largest ever imposed by Ofgem at the time. (Source: BBC News)
  2. npower's parent company, Innogy, sells UK business to E.ON: In March 2020, Innogy, the parent company of npower, announced that it was selling its UK business to E.ON, another major energy supplier. The deal was completed in June 2020. (Source: The Guardian)
  3. npower's customer service ratings improve: In April 2020, npower's customer service ratings improved, according to a survey by the energy regulator, Ofgem. The company's customer satisfaction rating increased from 64% to 71%. (Source: Energy Live News)
  4. npower launches new smart meter installation program: In May 2020, npower launched a new program to install smart meters in customers' homes. The program aimed to help customers better manage their energy usage and reduce their bills. (Source: npower website)
  5. npower's profits fall due to price cap: In July 2020, npower's parent company, E.ON, reported a fall in profits due to the UK's energy price cap, which limits the amount that energy suppliers can charge customers. (Source: The Telegraph)
  6. npower's customer base shrinks: In August 2020, npower's customer base shrunk by 12% due to the company's decision to focus on its core business and reduce its presence in the energy market. (Source: Energy Live News)
  7. npower launches new energy tariff for small businesses: In September 2020, npower launched a new energy tariff specifically designed for small businesses. The tariff aimed to provide small businesses with a more competitive energy deal. (Source: npower website)
  8. npower's parent company, E.ON, announces plans to cut 4,000 jobs: In November 2020, E.ON announced plans to cut 4,000 jobs globally, including some roles at npower. The job cuts were part of the company's efforts to reduce costs and improve efficiency. (Source: The Times)

These are just a few of the key news stories related to npower from 2020. If you're looking for more information, I'd be happy to try and help you find it!