Crm 2015 new features

Microsoft Dynamics CRM 2015 was released in October 2014, and it brought several new features and improvements to the platform. Here are some of the key new features in CRM 2015:

  1. Modern UI: CRM 2015 introduced a new, modern user interface that provides a more intuitive and user-friendly experience. The new UI includes a responsive design that adapts to different screen sizes and devices.
  2. Mobile Apps: CRM 2015 introduced mobile apps for iOS and Android devices, allowing users to access CRM data and perform tasks on-the-go.
  3. Entity Forms: Entity forms are a new way to create and edit records in CRM. They provide a more streamlined and intuitive experience, with features like drag-and-drop fields and conditional formatting.
  4. Business Process Flows: Business Process Flows are a new feature that allows you to create custom workflows that guide users through a series of steps. They can be used to automate business processes and ensure compliance with regulatory requirements.
  5. Task and Activity Management: CRM 2015 introduced improved task and activity management features, including the ability to assign tasks to teams and track progress.
  6. Social Listening: CRM 2015 introduced social listening capabilities, allowing you to monitor social media conversations and track sentiment analysis.
  7. Integration with Office 365: CRM 2015 integrates with Office 365, allowing you to use Microsoft Office applications like Word, Excel, and PowerPoint to create and edit CRM records.
  8. Enhanced Reporting: CRM 2015 introduced enhanced reporting features, including the ability to create custom reports and dashboards using Power BI.
  9. Improved Security: CRM 2015 introduced improved security features, including multi-factor authentication and enhanced data encryption.
  10. Cloud-Based Deployment: CRM 2015 is available as a cloud-based deployment option, allowing you to deploy CRM in the cloud and access it from anywhere.
  11. Enhanced Integration with Microsoft Products: CRM 2015 integrates with other Microsoft products, including Microsoft Outlook, Microsoft Excel, and Microsoft SharePoint.
  12. Improved Search: CRM 2015 introduced improved search features, including the ability to search across multiple entities and fields.
  13. Enhanced Data Management: CRM 2015 introduced enhanced data management features, including the ability to import and export data using CSV files.
  14. Improved User Management: CRM 2015 introduced improved user management features, including the ability to manage user roles and permissions.
  15. Enhanced Analytics: CRM 2015 introduced enhanced analytics features, including the ability to track key performance indicators (KPIs) and create custom dashboards.

These are just a few of the new features and improvements in CRM 2015. If you're interested in learning more, I'd be happy to provide more information!