Cannot add new contact on telegram
Sorry to hear that you're having trouble adding a new contact on Telegram!
Here are some troubleshooting steps to help you resolve the issue:
- Check your phone's contact list: Make sure the contact you're trying to add is not already in your phone's contact list. If they are, try removing them and then re-adding them as a Telegram contact.
- Check your Telegram account: Ensure that your Telegram account is not blocked or suspended. You can check this by logging out and logging back in.
- Check your phone's permissions: Ensure that Telegram has the necessary permissions to access your phone's contact list. Go to your phone's settings > Apps > Telegram > Permissions and make sure "Contacts" is enabled.
- Try adding the contact again: Try adding the contact again by going to the "Contacts" tab in Telegram, tapping the "+" icon, and selecting "New Contact". Enter the contact's phone number or username, and make sure to select the correct platform (e.g., "Phone" or "Telegram").
- Check for any errors: If you encounter an error message while trying to add the contact, take a screenshot of the error and share it with Telegram's support team.
- Clear Telegram's cache: Sometimes, clearing Telegram's cache can resolve issues. Go to your phone's settings > Apps > Telegram > Storage > Clear Cache.
- Update Telegram: Ensure that you're running the latest version of Telegram. Go to the App Store (for iOS) or Google Play Store (for Android) and check for updates.
- Contact Telegram support: If none of the above steps work, you can reach out to Telegram's support team by tapping the three dots on the top right corner of the app, selecting "Settings", and then "Help & Feedback". You can also email them at [email protected].
If you're still having trouble, please provide more details about the issue you're experiencing, such as any error messages you've seen or the exact steps you've taken to try to add the contact.