Can i get a new copy of my cac certificates
The CAC (Common Access Card) is a secure identification card issued by the US Department of Defense (DoD) to military personnel, DoD employees, and other authorized individuals. If you need a replacement CAC certificate, you can follow these steps:
For Active Duty Military and DoD Employees:
- Contact your unit's IT department or the DoD's Defense Manpower Data Center (DMDC) to request a replacement CAC.
- Provide your name, Social Security number, and CAC number (if known) to initiate the replacement process.
- You may need to provide additional identification or proof of identity to verify your identity.
For Retirees and Veterans:
- Contact the DMDC's Retiree and Annuitant CAC Replacement Program at (800) 538-9552 or [email protected].
- Provide your name, Social Security number, and CAC number (if known) to initiate the replacement process.
- You may need to provide additional identification or proof of identity to verify your identity.
For Contractors and Other Authorized Individuals:
- Contact your sponsor organization's IT department or the DoD's Defense Information Systems Agency (DISA) to request a replacement CAC.
- Provide your name, Social Security number, and CAC number (if known) to initiate the replacement process.
- You may need to provide additional identification or proof of identity to verify your identity.
Additional Tips:
- Make sure to keep your CAC card and any replacement cards in a secure location to prevent loss or theft.
- If you're unable to obtain a replacement CAC, you may need to use alternative identification methods, such as a government-issued ID or a DoD-issued ID card.
- If you're experiencing issues with your CAC, you can contact the DoD's CAC Help Desk at (800) 247-0585 or [email protected].
Remember to always follow proper procedures and protocols when requesting a replacement CAC to ensure the security and integrity of your identification.