Bbc news app android not working
Sorry to hear that the BBC News app on your Android device is not working properly. Here are some troubleshooting steps you can try to resolve the issue:
- Restart the app: Sometimes, simply restarting the app can resolve the issue. Try closing and reopening the BBC News app to see if it starts working again.
- Check for updates: Ensure that your BBC News app is updated to the latest version. Go to the Google Play Store, search for BBC News, and check if an update is available. Install the update and see if it resolves the issue.
- Clear app data and cache: Clearing the app's data and cache can sometimes resolve issues with the app not functioning properly. Go to your Android device's Settings > Apps > BBC News > Storage > Clear data and Clear cache.
- Check your internet connection: Ensure that your internet connection is stable and working properly. Try opening other apps or websites to see if they are working correctly.
- Check for app permissions: Ensure that the BBC News app has the necessary permissions to function properly. Go to your Android device's Settings > Apps > BBC News > Permissions and check that the app has the necessary permissions.
- Uninstall and reinstall: If none of the above steps work, try uninstalling and reinstalling the BBC News app. This will remove any corrupted data and reinstall the app from scratch.
- Contact BBC News support: If none of the above steps resolve the issue, you can contact BBC News support for further assistance. They may be able to provide additional troubleshooting steps or help you resolve the issue.
Some common issues with the BBC News app on Android include:
- App crashes or freezes
- Unable to load articles or videos
- Issues with audio or video playback
- Unable to log in or access premium content
If you're experiencing any of these issues, try the troubleshooting steps above to see if you can resolve the problem.