2016 npower latest news today

I'm assuming you're referring to the npower company, which is a UK-based energy supplier. Here are some of the latest news updates from 2016:

npower's Financial Performance

In 2016, npower's parent company, Innogy SE, reported a significant decline in profits due to increased competition in the UK energy market. Innogy's operating profit fell by 44% to €1.3 billion (approximately £1.1 billion) in 2016.

Price Cuts and Tariff Changes

In response to increasing competition, npower reduced its prices for both gas and electricity in 2016. The company also introduced a new tariff structure, which aimed to simplify its pricing and offer more competitive rates to customers.

Investment in Renewable Energy

npower continued to invest in renewable energy projects in 2016, including a £10 million investment in a biomass power plant in the UK. The company also partnered with other energy companies to develop new renewable energy projects.

Customer Service Improvements

npower faced criticism for its customer service in the past, but in 2016, the company made significant improvements to its customer service operations. npower introduced a new customer service platform, which allowed customers to manage their accounts online and receive faster response times to their queries.

Mergers and Acquisitions

In 2016, npower's parent company, Innogy SE, acquired a 49% stake in the UK-based energy storage company, Limejump. The acquisition aimed to strengthen Innogy's position in the UK energy storage market.

These are just a few of the latest news updates from npower in 2016. If you're looking for more specific information or updates on npower's current activities, I recommend visiting the company's website or searching for recent news articles.