Why london suspends uber operations licence

London suspended Uber's operating license in September 2017, citing concerns over the company's ability to ensure the safety and security of its passengers. The decision was made by Transport for London (TfL), the city's transportation authority, after a review of Uber's operations in the city.

The main reasons for the suspension were:

  1. Background checks: TfL found that Uber had not properly checked the backgrounds of its drivers, including their criminal records. This was a major concern, as it could have allowed dangerous or unqualified individuals to operate on the platform.
  2. Medical certificates: Uber was also found to have failed to ensure that its drivers held valid medical certificates, which are required by law in the UK.
  3. Insurance issues: TfL raised concerns about Uber's insurance policies, which it believed did not adequately cover passengers in the event of an accident.
  4. Lack of cooperation: The authority also criticized Uber for not cooperating fully with its investigations and for not providing sufficient information about its operations.
  5. Safety concerns: There were reports of Uber drivers being involved in violent incidents, and TfL was concerned that the company was not doing enough to prevent such incidents from happening.

Uber appealed the decision and was granted a 21-day reprieve to allow it to make changes to its operations. The company then submitted a new application for a license, which was approved in June 2018. However, the company was required to make significant changes to its operations, including:

  1. Background checks: Uber agreed to conduct thorough background checks on all its drivers, including checks on their criminal records.
  2. Medical certificates: The company committed to ensuring that all its drivers held valid medical certificates.
  3. Insurance: Uber agreed to provide adequate insurance coverage for its passengers.
  4. Cooperation: The company pledged to cooperate fully with TfL's investigations and to provide sufficient information about its operations.

Since then, Uber has been operating in London under a new license, which is subject to regular reviews and monitoring by TfL.