Ten questions you should ask your bank

Here are ten questions you should ask your bank to ensure you're getting the best service and understanding your financial situation:

  1. What are the fees associated with my account?

Ask about any monthly maintenance fees, overdraft fees, ATM fees, and other charges. Understand what triggers these fees and how you can avoid them.

  1. What are the interest rates and terms of my loans and credit cards?

Make sure you understand the interest rates, repayment terms, and any penalties associated with your loans and credit cards.

  1. How do you protect my personal and financial information?

Ask about the bank's security measures, such as encryption, firewalls, and data breach protocols. Understand how your information is stored and shared.

  1. What are the requirements for maintaining my account?

Find out what's required to avoid account closures, such as minimum balance requirements or direct deposit requirements.

  1. Can I access my account online or through a mobile app?

Ask about the bank's online and mobile banking services, including features like bill pay, mobile deposit, and account alerts.

  1. How do you handle disputes and errors on my account?

Understand the process for resolving disputes and errors, such as incorrect charges or unauthorized transactions.

  1. What are the overdraft policies and procedures?

Ask about the bank's overdraft policies, including when and how they'll cover overdrafts, and how you can avoid overdraft fees.

  1. Can I set up account alerts and notifications?

Find out if the bank offers customizable account alerts and notifications, such as low balance warnings or large transaction alerts.

  1. How do you handle foreign transactions and currency conversion?

Ask about the bank's foreign transaction fees, currency conversion rates, and any additional charges associated with international transactions.

  1. What are the requirements for closing my account?

Understand the process for closing your account, including any requirements, such as providing written notice or paying any outstanding balances.

Asking these questions can help you better understand your bank's services, fees, and policies, and ensure you're getting the most out of your account.