Samsung replace refund one million u s galaxy note 7 phones
A significant recall!
In September 2016, Samsung announced a global recall of the Galaxy Note 7 due to a battery defect that caused some devices to overheat and catch fire. The recall was one of the largest and most high-profile in the history of the technology industry.
Here are the details:
- Number of phones recalled: Approximately 1 million Galaxy Note 7 phones in the United States alone.
- Reason for recall: The phones' batteries were prone to overheating and catching fire, which posed a serious safety risk to consumers.
- Refund and replacement process: Samsung offered a full refund or a replacement with a new Galaxy Note 7 phone that had a different battery design. The company also provided a free phone case and a $100 credit towards the purchase of a new Samsung phone.
- Timeline: The recall began on September 15, 2016, and was completed by January 2017.
- Cost: The recall cost Samsung an estimated $17 billion, which was a significant financial hit for the company.
The Galaxy Note 7 recall was a major setback for Samsung, but the company has since recovered and continues to be a leading player in the global smartphone market.