Reps to probe excessive charges by banks on accounts

Here are some potential representatives (reps) that can help probe excessive charges by banks on accounts:

1. Consumer Financial Protection Bureau (CFPB): The CFPB is a federal agency that regulates banks and other financial institutions. You can file a complaint with the CFPB if you believe your bank has charged you excessive fees.
2. Federal Reserve: The Federal Reserve is the central bank of the United States. You can contact your local Federal Reserve bank or the Federal Reserve Board in Washington, D.C. to report excessive fees.
3. State Attorney General: Your state's Attorney General's office may have a consumer protection division that can help investigate and resolve issues with bank fees.
4. Better Business Bureau (BBB): The BBB is a non-profit organization that can help mediate disputes between consumers and businesses, including banks.
5. Consumer Reports: Consumer Reports is a non-profit organization that provides information and resources to help consumers make informed decisions about financial products and services. They may be able to help you investigate and resolve issues with bank fees.
6. Local Consumer Protection Agency: Many cities and counties have consumer protection agencies that can help investigate and resolve issues with bank fees.
7. Bank's Consumer Complaint Department: Many banks have a consumer complaint department that can help resolve issues with bank fees. You can contact the bank's customer service department to ask for the contact information of the consumer complaint department.

Some specific representatives that can help probe excessive charges by banks on accounts include:

1. Account Representative: The account representative is the person who manages your bank account. They may be able to help resolve issues with bank fees or provide information about the fees.
2. Customer Service Representative: The customer service representative is the person who handles customer inquiries and complaints. They may be able to help resolve issues with bank fees or provide information about the fees.
3. Compliance Officer: The compliance officer is responsible for ensuring that the bank is in compliance with regulatory requirements. They may be able to provide information about the bank's fee policies and procedures.
4. Ombudsman: An ombudsman is an independent representative who can help resolve disputes between consumers and banks. Some banks have an ombudsman program that can help investigate and resolve issues with bank fees.

When contacting these representatives, be prepared to provide detailed information about the excessive fees, including:

• The date and amount of the fee
• The reason for the fee
• Any communication you have had with the bank about the fee
• Any documentation you have that supports your claim (e.g. bank statements, receipts)

Remember to stay calm and professional when communicating with the representatives, and be prepared to negotiate a resolution to the issue.