Power supply tops nigerian consumers complaints list cpc dg

According to the Director-General of the Consumer Protection Council (CPC), Mr. Babatunde Irukera, power supply is the topmost complaint received by the council from Nigerian consumers.

In an interview, Mr. Irukera stated that the CPC receives numerous complaints from consumers about the poor power supply in the country, which has a significant impact on their daily lives. He emphasized that the council is working to address these complaints and ensure that consumers receive the quality of service they deserve.

Some of the specific issues related to power supply that consumers have complained about include:

  1. Frequent power outages: Many consumers have complained about the frequent power outages they experience, which can be frustrating and disrupt their daily activities.
  2. Inconsistent power supply: Some consumers have complained about the inconsistent power supply, which can be unpredictable and make it difficult for them to plan their daily activities.
  3. High electricity bills: Consumers have also complained about the high electricity bills they receive, which can be a significant burden on their finances.
  4. Poor customer service: Some consumers have complained about the poor customer service they receive from the electricity distribution companies, which can be unhelpful and unresponsive to their concerns.

The CPC is working to address these complaints and ensure that consumers receive the quality of service they deserve. The council is also working to promote competition and innovation in the power sector, which can help to improve the quality of service and reduce the cost of electricity for consumers.

In addition to addressing the complaints related to power supply, the CPC is also working to promote consumer awareness and education, which can help to empower consumers to make informed decisions about their energy consumption and usage. The council is also working to promote the development of the power sector, which can help to improve the overall quality of service and reduce the cost of electricity for consumers.