Ofcom news

Here are some recent news stories from Ofcom, the UK's communications regulator:

Latest News

  1. Ofcom fines TalkTalk £100,000 for mis-selling broadband and TV packages: Ofcom has fined TalkTalk £100,000 for mis-selling broadband and TV packages to customers. The regulator found that TalkTalk had made false or misleading claims about the benefits of its packages, and had failed to provide customers with clear information about the terms and conditions of their contracts. (Source: Ofcom website, 24 February 2023)
  2. Ofcom launches investigation into BT's broadband speeds: Ofcom has launched an investigation into BT's broadband speeds, following complaints from customers that they are not receiving the speeds they are paying for. The regulator is looking into whether BT has breached its obligations to provide accurate information about its broadband speeds. (Source: Ofcom website, 17 February 2023)
  3. Ofcom fines EE £100,000 for mis-selling mobile phone contracts: Ofcom has fined EE £100,000 for mis-selling mobile phone contracts to customers. The regulator found that EE had failed to provide customers with clear information about the terms and conditions of their contracts, and had made false or misleading claims about the benefits of its contracts. (Source: Ofcom website, 10 February 2023)

Recent Reports and Research

  1. Ofcom's annual report on the UK's communications market: Ofcom's annual report on the UK's communications market, published in January 2023, highlights the growth of mobile and broadband usage, as well as the increasing importance of online services. The report also notes that the UK's communications market is becoming increasingly competitive, with new entrants and innovative services emerging. (Source: Ofcom website, January 2023)
  2. Ofcom's report on the impact of social media on children: Ofcom's report on the impact of social media on children, published in December 2022, finds that children are spending more time online and are increasingly using social media to communicate with friends and family. The report also highlights concerns about the potential negative impacts of social media on children's mental health and wellbeing. (Source: Ofcom website, December 2022)

Upcoming Events and Consultations

  1. Ofcom's consultation on the future of the UK's communications market: Ofcom is currently consulting on the future of the UK's communications market, including the potential for new technologies and services to emerge. The consultation is open until 31 March 2023. (Source: Ofcom website, January 2023)
  2. Ofcom's event on the future of online safety: Ofcom is hosting an event on the future of online safety, which will bring together experts and stakeholders to discuss the latest developments and challenges in this area. The event is taking place on 15 March 2023. (Source: Ofcom website, February 2023)