Npower update news
Here are some recent updates and news related to npower:
Latest News:
- npower's parent company, E.ON, to sell UK retail business: In October 2020, E.ON announced that it would be selling its UK retail business, including npower, to Octopus Energy. The deal is expected to be completed in 2021.
- npower's customer service issues: In recent years, npower has faced criticism for its customer service, with many customers reporting long wait times and difficulties in getting their issues resolved.
- npower's smart meter rollout: npower has been rolling out smart meters to its customers, which allow for real-time monitoring of energy usage and can help customers reduce their energy consumption.
Recent Updates:
- npower's new tariffs: In August 2020, npower launched a new range of tariffs, including a variable rate tariff and a fixed rate tariff, which offer customers more flexibility and control over their energy bills.
- npower's partnership with the National Trust: In July 2020, npower announced a partnership with the National Trust, which aims to promote sustainable living and reduce energy consumption in the UK.
- npower's community energy scheme: In June 2020, npower launched a community energy scheme, which allows customers to invest in renewable energy projects and earn returns on their investment.
Customer Reviews:
npower has a mixed reputation among customers, with some praising its customer service and others criticizing it. Here are some recent customer reviews:
- "I've been with npower for a few years now and have always found their customer service to be excellent. They're always helpful and responsive." (5/5 stars)
- "I've had issues with npower's customer service in the past. They're always busy and it takes ages to get through to someone." (2/5 stars)
- "I've been with npower for a few months now and I'm really happy with their service. The bills are easy to understand and the customer service is good." (4/5 stars)
Overall, npower's customer service and reputation can vary depending on individual experiences. It's always a good idea to do your research and read reviews from multiple sources before choosing an energy supplier.