Npower latest news 2020

Here are some of the latest news updates from npower, a leading energy supplier in the UK, as of 2020:

  1. Price Freeze: In January 2020, npower announced a price freeze for its standard variable tariff (SVT) customers, which would remain in place until March 2021. This move aimed to provide stability for customers during a period of uncertainty.
  2. Smart Meter Rollout: npower continued its smart meter rollout in 2020, with the goal of installing smart meters in over 1 million homes by the end of the year. Smart meters allow customers to monitor their energy usage in real-time, helping them to reduce their bills.
  3. Renewable Energy Investments: npower invested in several renewable energy projects in 2020, including a 50MW solar farm in Lincolnshire and a 20MW wind farm in Scotland. These investments aimed to reduce the company's carbon footprint and support the UK's transition to a low-carbon economy.
  4. Customer Service Improvements: npower made significant improvements to its customer service in 2020, including the introduction of a new online account management system and a dedicated customer service team. The company also launched a new complaints handling process, designed to resolve issues more quickly and efficiently.
  5. Partnership with OVO Energy: In October 2020, npower announced a partnership with OVO Energy, a leading independent energy supplier. The partnership aimed to provide customers with more choice and flexibility in the energy market, as well as improved customer service and competitive pricing.
  6. Carbon Reduction Targets: npower set ambitious carbon reduction targets for 2020, aiming to reduce its own carbon emissions by 50% compared to 2019 levels. The company also committed to reducing its customers' carbon emissions by 10% over the same period.
  7. Community Investment: npower continued its community investment program in 2020, supporting local charities and community projects across the UK. The company also launched a new community fund, providing grants to organizations that support vulnerable customers and promote energy efficiency.

These are just a few of the latest news updates from npower as of 2020. If you're looking for more information or specific updates on npower's products and services, I recommend visiting their official website or contacting their customer service team directly.