Npower exit package news
You're looking for news about the npower exit package!
npower, a UK-based energy supplier, was acquired by E.ON in 2019. As a result, npower customers were migrated to E.ON's customer base. Here are some key updates on the npower exit package:
What happened to npower customers?
When npower was acquired by E.ON, all npower customers were transferred to E.ON's customer base. This meant that npower customers became E.ON customers, and their accounts were managed by E.ON.
What about npower's exit package?
npower's exit package was a one-time payment made to customers who were affected by the acquisition. The package was designed to compensate customers for any inconvenience or disruption caused by the change.
How much was the exit package?
The npower exit package was worth around £100-£150 per household, depending on the customer's energy usage and tariff. The package was paid out to eligible customers in 2020.
What did the exit package cover?
The npower exit package covered various costs associated with the acquisition, including:
- Any outstanding debts or credits on the customer's account.
- A one-time payment to compensate customers for any inconvenience or disruption caused by the change.
- A gesture of goodwill to recognize the impact of the acquisition on customers.
What about npower's staff?
npower's staff were also affected by the acquisition. Many npower employees were transferred to E.ON, while others were made redundant. E.ON provided support to affected employees, including outplacement services and career counseling.
What's next for npower customers?
As E.ON customers, npower customers can continue to manage their energy accounts online or through the E.ON app. They can also contact E.ON's customer service team for any queries or concerns.
I hope this information helps!