News on npower

Here are some recent news updates on Npower:

Npower's Financial Struggles

• In October 2020, Npower's parent company, Innogy, announced that it would be selling its UK retail business, including Npower, to E.ON and npower's existing management team. The deal was completed in April 2022, and Npower is now an independent company.
• In 2020, Npower reported a significant decline in profits, citing increased competition and regulatory pressures. The company's profits fell by 75% to £23 million in 2020, down from £93 million in 2019.

Renewable Energy Focus

• Npower has been investing heavily in renewable energy, with a focus on solar and wind power. In 2020, the company announced plans to build a new solar farm in the UK, which will generate enough electricity to power over 10,000 homes.
• Npower has also been working on a number of wind farm projects, including a 50-turbine wind farm in Scotland and a 20-turbine wind farm in Wales.

Customer Service Issues

• In 2020, Npower faced criticism over its customer service, with many customers reporting long wait times and difficulties in getting their issues resolved. The company has since made efforts to improve its customer service, including investing in new technology and hiring more staff.

Price Increases

• In 2020, Npower announced plans to increase its gas and electricity prices by 5.5% and 6.5%, respectively. The price increases were attributed to rising wholesale energy costs and regulatory changes.

Other News

• In 2020, Npower launched a new smart meter installation program, which aims to install smart meters in over 1 million homes across the UK.
• The company has also been working on a number of community energy projects, including a partnership with a local community group to develop a community-owned wind farm in the UK.

I hope this information is helpful!