New york and company return policy

New York & Company has a return policy that allows customers to return or exchange items within a certain timeframe. Here are the details:

Return Policy:

• New York & Company accepts returns within 30 days of the original purchase date.
• Items must be in their original condition with all tags attached.
• Items must be accompanied by the original receipt or packing slip.
• Returns can be made in-store or by mail.

Exchange Policy:

• New York & Company allows exchanges within 30 days of the original purchase date.
• Items must be in their original condition with all tags attached.
• Items must be accompanied by the original receipt or packing slip.
• Exchanges can be made in-store only.

Refund Policy:

• Refunds will be issued in the original form of payment.
• Refunds will be processed within 5-7 business days after the return is received.
• Refunds will be issued for the full amount of the item, minus any discounts or promotions.

Exceptions:

• Final sale items are not eligible for returns or exchanges.
• Gift cards are not eligible for returns or exchanges.
• Items that have been worn, altered, or damaged are not eligible for returns or exchanges.

Return Procedure:

1. Bring the item(s) you wish to return or exchange to a New York & Company store with the original receipt or packing slip.
2. Inform the sales associate that you would like to make a return or exchange.
3. The sales associate will inspect the item(s) and verify the return or exchange.
4. If the return or exchange is approved, the sales associate will provide a refund or exchange the item(s) for a new one.

Mail-In Return Procedure:

1. Package the item(s) securely in their original packaging, if possible.
2. Include the original receipt or packing slip with the item(s).
3. Ship the item(s) to the following address: New York & Company Returns Department PO Box 1015 Secaucus, NJ 07096
4. Keep a record of the tracking number and the date you shipped the item(s).
5. Refunds will be processed within 5-7 business days after the return is received.

Please note that New York & Company's return policy may vary depending on the specific store location or online purchase. It's always a good idea to check with the store or the company's website for the most up-to-date information on their return policy.