New update on npower
You're referring to Npower, the UK-based energy supplier!
As of my knowledge cutoff, here are some recent updates on Npower:
- New ownership: In 2020, Npower was acquired by E.ON, a German energy company, as part of a deal worth £7.8 billion. This marked a significant change for the company, which had previously been owned by RWE, a German energy giant.
- Integration with E.ON: Since the acquisition, Npower has been working to integrate its operations with E.ON's. This has involved merging back-office functions, streamlining processes, and sharing resources to improve efficiency.
- Price changes: Npower has made changes to its pricing structure, including introducing a new "Simple Tariff" for customers who want a straightforward, no-frills energy deal. The company has also increased its prices for some customers, citing rising wholesale energy costs.
- Customer service improvements: Npower has been working to improve its customer service, including introducing a new online portal for customers to manage their accounts and a dedicated customer service team.
- Renewable energy focus: As part of its commitment to reducing carbon emissions, Npower has been investing in renewable energy sources, such as wind and solar power. The company aims to generate 50% of its electricity from renewable sources by 2030.
- Smart meter rollout: Npower is continuing its rollout of smart meters to customers, which allow for real-time monitoring of energy usage and help customers manage their energy consumption more effectively.
- Community investment: Npower has been investing in local communities, including supporting initiatives that promote energy efficiency, education, and community development.
These are just a few of the recent updates on Npower. If you're a customer or have specific questions about your account, I recommend contacting Npower directly for the most up-to-date information.