New dstv decoder activation

Here's a step-by-step guide on how to activate a new DSTV decoder:

Before You Begin

  1. Ensure you have a valid DSTV subscription and a new decoder.
  2. Make sure you have the decoder's unique identifier (UID) or the decoder's serial number.
  3. Have your DSTV account details ready, including your account number and password.

Activation Methods

You can activate your new DSTV decoder using one of the following methods:

Method 1: Online Activation

  1. Go to the DSTV website (www.dstv.com) and click on "Activate Your Decoder".
  2. Enter your decoder's UID or serial number and your account number.
  3. Follow the prompts to complete the activation process.
  4. You will receive an activation code via SMS or email.
  5. Enter the activation code on the DSTV website to complete the activation process.

Method 2: Phone Activation

  1. Call the DSTV customer care number (0800 020 4727) and follow the prompts.
  2. Provide your decoder's UID or serial number and your account number.
  3. Follow the prompts to complete the activation process.
  4. You will receive an activation code via SMS or email.
  5. Enter the activation code on the DSTV website to complete the activation process.

Method 3: Visit a DSTV Retail Store

  1. Visit a DSTV retail store near you.
  2. Provide your decoder's UID or serial number and your account number to the store representative.
  3. The representative will assist you with the activation process.
  4. You will receive an activation code via SMS or email.
  5. Enter the activation code on the DSTV website to complete the activation process.

Post-Activation Steps

  1. Once your decoder is activated, you can start enjoying your DSTV channels.
  2. Make sure to update your decoder's software regularly to ensure you have the latest features and bug fixes.
  3. If you encounter any issues with your decoder, contact DSTV customer care for assistance.

Remember to keep your decoder's UID or serial number and account details safe to prevent unauthorized access to your account.