New amsterdam season 2 episode 11

New Amsterdam Season 2 Episode 11 is titled "The Big Review". Here's a brief summary:

In this episode, Max (Ryan Eggold) is faced with a surprise visit from the hospital's accreditation team, who are there to review the hospital's performance. Meanwhile, Helen (Janet Montgomery) tries to help a patient who is struggling to come to terms with a life-altering diagnosis, and Dr. Kapoor (Jocko Sims) tries to convince a patient to undergo a potentially life-saving surgery.

The episode originally aired on January 14, 2020, on NBC.