National hospital insurance fund portal login

The National Hospital Insurance Fund (NHIF) is a government-run health insurance scheme in Kenya that provides medical coverage to its members. The NHIF portal is an online platform that allows members to access their accounts, check their balances, and make payments. Here's how to log in to the NHIF portal:

Step 1: Visit the NHIF website

Go to the NHIF website at www.nhif.or.ke.

Step 2: Click on "Member Login"

On the homepage, click on the "Member Login" button located at the top right corner of the page.

Step 3: Enter your login credentials

Enter your NHIF membership number and password in the respective fields. If you're a first-time user, you'll need to register for an account before logging in.

Step 4: Click on "Login"

Click on the "Login" button to access your account.

What you can do on the NHIF portal

Once you've logged in, you can:

  1. Check your account balance: View your current balance and transaction history.
  2. Make payments: Pay your premiums online using various payment options.
  3. Check your medical claims: View the status of your medical claims and download your claim forms.
  4. Update your personal information: Edit your personal details, including your contact information and next of kin.
  5. Check your hospital list: View the list of hospitals and healthcare providers that are part of the NHIF network.

Troubleshooting tips

If you encounter any issues while logging in or using the NHIF portal, you can:

  1. Check your login credentials: Ensure that your membership number and password are correct.
  2. Contact NHIF customer care: Reach out to NHIF's customer care team through phone, email, or physical visit to their offices.
  3. Clear your browser cache: Clear your browser cache and try logging in again.

Remember to always keep your login credentials secure and confidential to prevent unauthorized access to your account.