Latest news of npower
Here are some of the latest news and updates from Npower:
Recent Developments:
- Npower's Restructuring: In 2020, Npower announced a major restructuring plan, which included the sale of its retail business to E.ON and the closure of its headquarters in Bolton. The company is now focusing on its B2B and industrial customers.
- New CEO Appointed: In January 2022, Npower appointed a new CEO, Sacha Berendji, who has extensive experience in the energy industry. Berendji has pledged to prioritize customer service and sustainability.
- Investment in Renewable Energy: Npower has committed to investing £1 billion in renewable energy projects over the next five years, including wind farms, solar panels, and energy storage systems.
- Smart Meter Rollout: Npower is continuing its smart meter rollout, with the aim of installing 10 million smart meters across the UK by 2025. The company claims that smart meters will help customers save money and reduce their carbon footprint.
- Customer Service Improvements: Npower has been working to improve its customer service, including introducing a new online portal and increasing its customer service team. The company has also launched a new complaints handling process.
Recent Press Releases:
- Npower Announces £1 Billion Investment in Renewable Energy (January 2022)
- Npower Appoints New CEO, Sacha Berendji (January 2022)
- Npower Completes Smart Meter Rollout in Yorkshire (December 2021)
- Npower Launches New Online Portal for Customers (November 2021)
- Npower Announces Plans to Close Headquarters in Bolton (September 2020)
Recent Awards and Recognition:
- Npower Wins 'Best Energy Supplier' Award at the Energy Awards 2021
- Npower Recognized as a 'Top 100 Employer' by the Sunday Times
- Npower Wins 'Best Customer Service' Award at the Energy Industry Awards 2020
Please note that the news and updates may be subject to change, and it's always best to check the official Npower website or reputable news sources for the latest information.