Latest news in npower
Npower is a British energy company that provides electricity and gas to millions of customers across the UK. Here are some of the latest news and updates from Npower:
- Npower to cut 4,500 jobs: In October 2020, Npower announced plans to cut around 4,500 jobs as part of a major restructuring effort to reduce costs and improve efficiency. The job cuts are expected to affect various roles across the company, including customer service, sales, and operations.
- Npower's parent company, E.ON, to sell UK business: In November 2020, E.ON, Npower's parent company, announced plans to sell its UK business to a consortium of investors led by the Australian energy company, ERM Power. The deal is expected to be completed in 2021.
- Npower's customer service issues: In recent months, Npower has faced criticism for its customer service, with many customers reporting long wait times and difficulties in getting their issues resolved. The company has apologized for the inconvenience and is working to improve its customer service.
- Npower's smart meter rollout: Npower is continuing its rollout of smart meters to its customers, which allows them to monitor their energy usage in real-time and receive accurate bills. The company aims to install smart meters in all its customers' homes by 2025.
- Npower's renewable energy plans: Npower has announced plans to increase its use of renewable energy sources, including wind and solar power, to reduce its carbon emissions. The company aims to generate 50% of its electricity from renewable sources by 2025.
- Npower's price hike: In October 2020, Npower announced a price hike for its customers, with average gas and electricity bills increasing by around 12%. The company cited rising wholesale energy costs and increased network charges as the reason for the price hike.
- Npower's partnership with OVO Energy: In November 2020, Npower announced a partnership with OVO Energy, a rival energy company, to offer a range of energy products and services to customers. The partnership aims to provide customers with more choice and flexibility in the energy market.
These are just a few of the latest news and updates from Npower. If you're a customer of the company, it's always a good idea to check their website or social media channels for the latest information on their products and services.