How to recharge new prepaid meter

Recharging a new prepaid meter is a straightforward process. Here's a step-by-step guide to help you through it:

Before you start:

  1. Make sure you have a valid prepaid meter installed at your premises.
  2. Check the meter's display to ensure it's set to the correct mode (usually "Prepaid" or "Credit").
  3. Have your prepaid meter's unique meter number (also known as the "meter ID" or "serial number") handy.

Recharging your prepaid meter:

Method 1: Using a prepaid meter card

  1. Purchase a prepaid meter card from a retailer or online.
  2. Scratch off the foil on the back of the card to reveal the unique code.
  3. Enter the code into your prepaid meter using the keypad or touchscreen.
  4. Follow the prompts to select the amount you want to recharge (e.g., R50, R100, etc.).
  5. Confirm the recharge amount and wait for the meter to process the transaction.

Method 2: Using a mobile app or online platform

  1. Download and install the prepaid meter app or log in to the online platform provided by your utility company or a third-party service.
  2. Enter your prepaid meter's unique meter number and other required details.
  3. Select the amount you want to recharge and follow the prompts to complete the transaction.
  4. Wait for the meter to process the transaction and update the credit balance.

Method 3: Using a USSD code (for some prepaid meters)

  1. Dial the USSD code provided by your utility company (e.g., 130 followed by your meter number and the recharge amount).
  2. Follow the prompts to complete the transaction.

After recharging:

  1. Check your prepaid meter's display to ensure the credit balance has been updated correctly.
  2. Verify that your meter is now in the "Credit" mode.

Tips and reminders:

By following these steps, you should be able to successfully recharge your new prepaid meter.