How to fix cant upload hd videos on tiktok hd video option not showing on tiktok
The frustration of not being able to upload HD videos on TikTok! Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you fix the problem:
Check your internet connection:
- Ensure you have a stable and fast internet connection. TikTok requires a minimum upload speed of 1 Mbps for standard definition (SD) videos and 3 Mbps for high definition (HD) videos.
- Restart your router or modem to refresh your connection.
Check your device's camera settings:
- Go to your device's camera settings and ensure that the camera is set to record in HD (1080p or higher).
- Check if your device's camera app is set to record in HD. If not, change the settings to record in HD.
Check your TikTok app version:
- Ensure you're running the latest version of the TikTok app. Update the app if you're not on the latest version.
- Check if the HD video option is available on your device's TikTok app. If not, try reinstalling the app.
Check your video file format and size:
- TikTok supports MP4, MOV, and AVI file formats. Ensure your video file is in one of these formats.
- Check the file size of your video. TikTok has a file size limit of 2.3 GB for HD videos. If your file is larger, try compressing it or splitting it into smaller files.
Check your device's storage space:
- Ensure you have enough storage space on your device. TikTok requires a minimum of 1 GB of free storage space to upload HD videos.
Try clearing TikTok's cache and data:
- Go to your device's Settings > Apps > TikTok > Storage > Clear Cache and Clear Data.
- Restart the app and try uploading your HD video again.
Try using a different video editing app:
- If you're using a third-party video editing app to edit your video, try uploading the video directly from your device's camera roll.
- If the issue persists, try using a different video editing app to edit your video.
Contact TikTok support:
- If none of the above steps work, you can contact TikTok's support team to report the issue.
- Provide them with detailed information about your device, operating system, and the error message you're receiving.
By following these steps, you should be able to fix the issue and upload your HD videos on TikTok.