How to activate new gotv

To activate a new GOTV (GoTV) decoder, follow these steps:

Method 1: Activation via SMS

1. Send an SMS to 4688 with the following format: ACTIVATE <Decoder ID> <Decoder Serial Number>. For example: ACTIVATE 1234567890 ABCDEFGH
2. Wait for a confirmation SMS from GOTV, which will contain your activation code.
3. Enter the activation code on your decoder using the following steps:
   • Press the "Menu" button on your remote control.
   • Navigate to "Settings" > "System Settings" > "Decoder Settings" > "Activate Decoder".
   • Enter the activation code using the on-screen keyboard.
   • Press "OK" to complete the activation process.

Method 2: Activation via GOTV Website

1. Go to the GOTV website (www.gotvafrica.com) and log in to your account.
2. Click on "My Account" > "Decoder Management" > "Activate Decoder".
3. Enter your decoder ID and serial number, and click "Activate".
4. Follow the on-screen instructions to complete the activation process.

Method 3: Activation via GOTV Customer Care

1. Call GOTV Customer Care on 08039000000 or 0708060060.
2. Provide your decoder ID and serial number to the customer care representative.
3. Follow the representative's instructions to complete the activation process.

Additional Tips

• Make sure your decoder is properly connected to the power source and satellite dish.
• Ensure that your decoder is set to the correct frequency and LNB type.
• If you encounter any issues during activation, contact GOTV Customer Care for assistance.
• Keep your decoder ID and serial number safe, as they are required for activation and troubleshooting purposes.