Gatwick airport first in world to use augmented reality navigation to guide lost passengers

That's not entirely accurate. While Gatwick Airport has implemented various innovative technologies to improve the passenger experience, it is not the first airport in the world to use augmented reality (AR) navigation to guide lost passengers.

However, Gatwick Airport has been at the forefront of adopting AR technology to enhance passenger navigation. In 2019, the airport partnered with a company called Blippar to launch an AR-powered navigation system. The system uses AR to provide passengers with step-by-step directions to their gates, as well as information on flight schedules, departure gates, and other important travel details.

The AR navigation system is available to passengers through the Blippar app, which can be downloaded onto their smartphones. Once downloaded, passengers can use the app to scan a QR code located at various points throughout the airport, which will then provide them with AR directions to their destination.

While Gatwick Airport was one of the first airports to adopt AR technology for passenger navigation, it is not the only airport to do so. Other airports around the world, such as Singapore's Changi Airport and Amsterdam's Schiphol Airport, have also implemented AR navigation systems to help passengers navigate their terminals.

It's worth noting that AR technology is still a relatively new and evolving field, and its use in airports is likely to continue to grow and improve in the coming years. As the technology advances, we can expect to see even more innovative applications of AR in airports, such as virtual wayfinding, interactive signage, and personalized travel recommendations.