Featured image not showing in wordpress admin for new user

A frustrating issue!

When a featured image is not showing in the WordPress admin for a new user, there could be several reasons for this. Here are some potential solutions to help you troubleshoot and resolve the issue:

  1. Check the user's role: Ensure that the new user has the necessary permissions to upload and manage featured images. Go to Users > All Users, click on the new user's profile, and check their role. If they're a subscriber or contributor, they might not have the necessary permissions. You can change their role to editor or administrator to test if that resolves the issue.
  2. Verify the image upload settings: Go to Settings > Media and ensure that the "Uploads" directory is writable. You can do this by checking the permissions of the uploads directory (usually wp-content/uploads) and making sure it's set to 755 or 777. You can also try changing the upload directory to a different location to see if that resolves the issue.
  3. Check the image file type: Ensure that the featured image is in a supported file format (e.g., JPEG, PNG, GIF). If the image is in an unsupported format, it might not be displayed.
  4. Verify the image size: Check the image size and resolution. If the image is too large or too small, it might not be displayed. You can try resizing the image to a recommended size (e.g., 1200 x 630 pixels for a standard featured image).
  5. Check for conflicts with plugins or themes: Sometimes, plugins or themes can interfere with the featured image functionality. Try deactivating all plugins and switching to a default theme (e.g., Twenty Twenty) to see if the issue persists. If the issue resolves, you can try reactivating plugins and themes one by one to identify the culprit.
  6. Check the WordPress version: Ensure that you're running the latest version of WordPress. Sometimes, updates can resolve issues like this.
  7. Check the theme's featured image settings: Some themes have custom settings for featured images. Check your theme's documentation or settings to see if there are any specific requirements or configurations for featured images.
  8. Try resetting the WordPress file permissions: Sometimes, file permissions can get messed up, causing issues like this. You can try resetting the file permissions using a plugin like File Permissions Fixer or manually by using the chmod command in your FTP client.
  9. Check the server-side settings: If none of the above solutions work, it's possible that there's an issue with your server-side settings. Check with your hosting provider or server administrator to see if there are any specific settings or configurations that might be causing the issue.

If none of these solutions work, please provide more details about your WordPress setup, including the version, theme, and plugins you're using, and I'll do my best to help you troubleshoot the issue.