Eco bank new atm card won't dispense cash nairaland

A common issue!

If your new EcoBank ATM card won't dispense cash, here are some troubleshooting steps you can try:

1. Check your card balance: Ensure that you have sufficient funds in your account to dispense cash. You can check your balance by visiting an EcoBank branch or using the bank's mobile app.
2. Verify your PIN: Make sure you're using the correct PIN to access your account. If you've forgotten your PIN, you can reset it by visiting an EcoBank branch or contacting their customer service.
3. Check your card's expiration date: Ensure that your card hasn't expired. If it has, you'll need to request a new card from EcoBank.
4. Try a different ATM: Sometimes, issues can be specific to a particular ATM. Try using a different EcoBank ATM or a different bank's ATM to see if the issue persists.
5. Contact EcoBank customer service: Reach out to EcoBank's customer service department to report the issue. They may be able to assist you in resolving the problem or send a technician to investigate.
6. Check for any restrictions: Some EcoBank accounts may have restrictions on cash withdrawals, such as daily limits or requirements to use a specific type of card. Check your account details or contact EcoBank to confirm if there are any restrictions in place.
7. Try a different withdrawal method: If the issue persists, try using a different withdrawal method, such as a debit card or a mobile payment method.

Remember to always keep your card and PIN secure to avoid any unauthorized transactions.

Source: Nairaland forum discussion on EcoBank ATM issues