Dynamics crm 2016 new features

Dynamics CRM 2016 was released in October 2015, and it brought several new features and enhancements to the platform. Here are some of the key new features in Dynamics CRM 2016:

  1. Mobile-First Design: Dynamics CRM 2016 introduced a mobile-first design, which means that the user interface is optimized for mobile devices. This allows users to access and interact with CRM data on-the-go.
  2. Universal Navigation: The new navigation menu in Dynamics CRM 2016 provides a consistent and intuitive way to navigate across different areas of the application.
  3. Entity Forms: Entity forms are a new way to create and edit records in Dynamics CRM 2016. They provide a more streamlined and user-friendly experience for creating and editing records.
  4. Quick Create: Quick Create is a new feature that allows users to quickly create new records without having to navigate to the entity form.
  5. Entity Views: Entity views are a new way to customize the data displayed in a grid. They allow users to create custom views based on specific criteria.
  6. Business Process Flows: Business Process Flows are a new feature that allows users to create custom business processes that guide users through a series of steps.
  7. Task and Appointment Enhancements: Dynamics CRM 2016 introduced several enhancements to tasks and appointments, including the ability to assign tasks and appointments to teams and the ability to set reminders.
  8. Email Enhancements: Dynamics CRM 2016 introduced several enhancements to email, including the ability to send emails from within the application and the ability to track email opens and clicks.
  9. Social Listening: Social Listening is a new feature that allows users to monitor social media conversations related to their organization or competitors.
  10. Power Apps: Power Apps is a new feature that allows users to create custom business applications using a low-code development environment.
  11. Power BI Integration: Dynamics CRM 2016 introduced integration with Power BI, which allows users to create custom dashboards and reports using data from Dynamics CRM.
  12. Azure Active Directory Integration: Dynamics CRM 2016 introduced integration with Azure Active Directory, which allows users to use their Azure AD credentials to access Dynamics CRM.
  13. Multi-Factor Authentication: Dynamics CRM 2016 introduced multi-factor authentication, which provides an additional layer of security for users accessing the application.
  14. Enhanced Security: Dynamics CRM 2016 introduced several enhancements to security, including data encryption and secure authentication.
  15. Improved Performance: Dynamics CRM 2016 introduced several performance enhancements, including improved query performance and faster data retrieval.
  16. New Reporting Capabilities: Dynamics CRM 2016 introduced several new reporting capabilities, including the ability to create custom reports using Power BI and the ability to schedule reports to run automatically.
  17. Enhanced Integration with Microsoft Office: Dynamics CRM 2016 introduced several enhancements to integration with Microsoft Office, including the ability to create and edit documents using Microsoft Office Online.
  18. New Language Support: Dynamics CRM 2016 introduced support for several new languages, including French, German, Italian, and Spanish.
  19. Enhanced Support for Internationalization: Dynamics CRM 2016 introduced several enhancements to support for internationalization, including support for multiple currencies and date formats.
  20. New APIs and SDKs: Dynamics CRM 2016 introduced several new APIs and SDKs, including the CRM 2016 SDK and the CRM 2016 REST API.

These are just a few of the many new features and enhancements introduced in Dynamics CRM 2016.