Dpr plan develop programme recover outstanding revenue #

A very specific and actionable topic!

Here's a comprehensive plan to develop a programme to recover outstanding revenue:

DPR Plan: Recover Outstanding Revenue

Objective: To develop a programme to recover outstanding revenue and improve cash flow.

Programme Components:

1. Data Collection and Analysis:
   • Identify all outstanding invoices and debts.
   • Analyze the data to determine the amount, age, and status of each outstanding invoice.
   • Identify the top 10% of debtors with the largest outstanding balances.
2. Communication and Outreach:
   • Develop a communication plan to reach out to debtors, including:
     • Phone calls and emails to debtors with outstanding balances.
     • Letters and reminders to debtors who have not responded.
   • Identify key decision-makers and influencers in each debtor organization.
3. Payment Arrangements:
   • Offer flexible payment arrangements to debtors, such as:
     • Payment plans with fixed installments.
     • Discounts for early payment.
     • Waiving of late fees.
4. Legal Action:
   • Identify debtors who are not responding to communication and outreach efforts.
   • Prepare legal documents, such as:
     • Demand letters.
     • Court summons.
   • Engage legal counsel to pursue legal action, if necessary.
5. Internal Processes:
   • Review and streamline internal processes to ensure:
     • Accurate and timely invoicing.
     • Efficient and effective debt collection.
     • Regular reporting and monitoring of outstanding revenue.
6. Training and Support:
   • Provide training to staff on debt collection best practices and procedures.
   • Offer support and resources to staff to help them effectively communicate with debtors.

Programme Timeline:

• Month 1-2: Data collection and analysis, communication and outreach, and payment arrangements.
• Month 3-4: Legal action and internal processes review and streamlining.
• Month 5-6: Ongoing monitoring and reporting of outstanding revenue, and continuous improvement of the programme.

Programme Metrics:

• Number of outstanding invoices and debts recovered.
• Amount of revenue recovered.
• Percentage of debtors who have made payment arrangements.
• Average time to recover outstanding revenue.
• Customer satisfaction ratings.

Programme Budget:

• Staffing and training costs.
• Communication and outreach costs (phone calls, emails, letters, etc.).
• Legal fees and court costs.
• Technology and software costs (if necessary).

By following this DPR plan, you can develop a programme to recover outstanding revenue and improve cash flow. Remember to regularly review and adjust the programme to ensure its effectiveness and efficiency.