Download new ecobank mobile app

Here's a step-by-step guide to download the new Ecobank mobile app:

For Android Devices:

  1. Open the Google Play Store on your Android device.
  2. Search for "Ecobank Mobile" in the search bar.
  3. Click on the "Ecobank Mobile" app icon to open its page.
  4. Click the "Install" button to begin the download process.
  5. Wait for the app to download and install on your device.
  6. Once installed, click the "Open" button to launch the app.
  7. Follow the in-app instructions to register or log in to your Ecobank account.

For iOS Devices:

  1. Open the App Store on your iOS device.
  2. Search for "Ecobank Mobile" in the search bar.
  3. Click on the "Ecobank Mobile" app icon to open its page.
  4. Click the "Get" button to begin the download process.
  5. Wait for the app to download and install on your device.
  6. Once installed, click the "Open" button to launch the app.
  7. Follow the in-app instructions to register or log in to your Ecobank account.

Features of the New Ecobank Mobile App:

  1. Enhanced user interface for easy navigation
  2. Biometric login (Fingerprint, Face ID, or PIN) for secure access
  3. Real-time account balance and transaction history
  4. Ability to transfer funds, pay bills, and buy airtime
  5. Access to Ecobank's wide range of financial services, including loans, investments, and insurance
  6. Integration with Ecobank's other digital channels, such as Ecobank Online and Ecobank Omni Plus
  7. Support for multiple languages, including English, French, and Portuguese

System Requirements:

  1. Android 5.0 (Lollipop) or later
  2. iOS 11.0 or later
  3. Minimum screen resolution of 720x1280 pixels
  4. Internet connection (3G, 4G, or Wi-Fi)

Troubleshooting Tips:

  1. If you encounter any issues during the download or installation process, try restarting your device or checking your internet connection.
  2. If you're unable to log in to the app, ensure that your account is active and your login credentials are correct.
  3. If you're experiencing any issues with the app's functionality, try updating the app to the latest version or contacting Ecobank's customer support team.