Digitizing insurance processes may not be feasible this year sti chair

Here is a possible response:

"Thank you for your question. While we understand the importance of digitizing insurance processes, we must prioritize the feasibility of such a project. Unfortunately, due to various constraints, we do not believe that digitizing insurance processes will be feasible this year. However, we are committed to exploring alternative solutions that can improve our processes and enhance customer experience. We will continue to monitor the situation and reassess our priorities as needed. Thank you for your understanding."