Customer service sales representative new loctech nigeria limited
Here's a sample job description for a Customer Service Sales Representative at Loctech Nigeria Limited:
Job Title: Customer Service Sales Representative
Company: Loctech Nigeria Limited
Location: Lagos, Nigeria
Job Type: Full-time
About Us:
Loctech Nigeria Limited is a leading provider of innovative technology solutions, specializing in IT infrastructure, software development, and digital transformation. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.
Job Summary:
We are seeking a highly motivated and results-driven Customer Service Sales Representative to join our team. As a Customer Service Sales Representative, you will be responsible for providing exceptional customer service, identifying sales opportunities, and driving revenue growth through the sale of our products and services.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Identify and pursue sales opportunities to meet and exceed monthly sales targets
- Build and maintain strong relationships with customers to ensure customer satisfaction and loyalty
- Provide product demonstrations and training to customers and internal stakeholders
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- Analyze customer feedback and provide insights to improve product development and customer service
- Meet and exceed monthly sales targets and key performance indicators (KPIs)
- Stay up-to-date with industry trends and competitor activity to identify new sales opportunities
Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field
- At least 2 years of experience in customer service, sales, or a related field
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
- Strong analytical and numerical skills
- Proficiency in Microsoft Office and CRM software
- Ability to travel occasionally to meet with customers and attend sales meetings
Nice to Have:
- Experience in the technology industry or a related field
- Knowledge of sales and customer service principles and practices
- Certification in sales or customer service (e.g. Certified Sales Professional, Certified Customer Service Representative)
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
- Access to cutting-edge technology and training
How to Apply:
If you are a motivated and results-driven individual with a passion for customer service and sales, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!