Customer feedback form for a new product
Here's a sample customer feedback form for a new product:
Product Feedback Form
Product Name: [Insert product name]
Your Name: __ Email: ___ Phone Number: __
Overall Satisfaction:
- How satisfied are you with the product? (Scale: 1-5, where 1 is "very dissatisfied" and 5 is "very satisfied")
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Product Performance:
- How well does the product meet your needs and expectations? (Scale: 1-5, where 1 is "does not meet" and 5 is "exceeds")
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Ease of Use:
- How easy was it to use the product? (Scale: 1-5, where 1 is "very difficult" and 5 is "very easy")
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Features and Functionality:
- Which features of the product do you like most? ___
- Which features do you think are missing or could be improved? ___
Design and Aesthetics:
- How do you like the design and appearance of the product? (Scale: 1-5, where 1 is "not at all" and 5 is "very much")
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Value for Money:
- Do you think the product is worth the price? (Scale: 1-5, where 1 is "no" and 5 is "yes")
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Additional Comments:
- Is there anything you would like to see changed or improved about the product? ___
- Do you have any suggestions for future product developments? ___
Rating:
- On a scale of 1-5, how likely are you to recommend this product to a friend or colleague? (Scale: 1 is "not at all likely" and 5 is "very likely")
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Additional Questions:
- Have you experienced any issues or problems with the product? If so, please describe. ___
- Have you used any other similar products in the past? If so, how does this product compare? ___
Thank You:
Thank you for taking the time to provide your feedback on our new product! Your input is invaluable in helping us improve and refine our products for the future.