Current npower news
Npower is a British energy supplier that was acquired by E.ON in 2019. Here are some recent news updates about Npower:
- Price hike: In October 2022, Npower announced a price hike for its customers, with dual-fuel prices increasing by an average of 27% for domestic customers and 24% for business customers.
- Customer service issues: In September 2022, Npower faced criticism for its customer service, with many customers reporting long wait times and difficulties in getting their issues resolved.
- Smart meter rollout: Npower has been rolling out smart meters to its customers, which allow them to monitor their energy usage in real-time and receive accurate bills. The rollout is expected to be completed by 2025.
- Renewable energy investment: In August 2022, Npower announced plans to invest £1 billion in renewable energy projects over the next five years, including wind farms and solar panels.
- Job cuts: In July 2022, Npower announced plans to cut around 1,000 jobs as part of a restructuring effort to reduce costs and improve efficiency.
- Energy efficiency initiatives: Npower has launched several energy efficiency initiatives, including a program to help customers reduce their energy consumption and a scheme to install energy-efficient boilers in homes.
- Partnership with OVO Energy: In June 2022, Npower announced a partnership with OVO Energy, a rival energy supplier, to offer a range of energy products and services to customers.
- Complaints handling: In May 2022, Npower was criticized by the energy regulator, Ofgem, for its handling of customer complaints, which were found to be "unacceptable" in some cases.
These are just a few examples of recent news updates about Npower. If you're looking for more information, I recommend checking out the company's website or searching for news articles online.