Current news on npower
Npower is a British energy company that provides gas and electricity to millions of customers across the UK. Here are some current news updates on Npower:
- Npower's parent company, E.ON, sells off UK business: In February 2022, E.ON announced that it would be selling its UK business, including Npower, to the Australian energy company, EDF Energy. The deal is expected to be completed by the end of 2022.
- Npower's customer service issues: Npower has faced criticism in recent years for its customer service, with many customers reporting long wait times and difficulties in getting their issues resolved. In response, the company has launched a number of initiatives aimed at improving its customer service, including the introduction of a new customer service platform.
- Npower's smart meter rollout: Npower is currently rolling out smart meters to its customers, which allow them to monitor their energy usage in real-time and receive accurate bills. The company has set a target of installing smart meters in 90% of its customers' homes by the end of 2022.
- Npower's renewable energy plans: Npower has announced plans to increase its use of renewable energy sources, including wind and solar power. The company aims to generate 50% of its electricity from renewable sources by 2025.
- Npower's price increases: Npower has increased its prices for gas and electricity in recent months, citing rising wholesale energy costs. The company has also introduced a new pricing structure, which it claims will help customers save money by only charging them for the energy they use.
- Npower's partnership with OVO Energy: In January 2022, Npower announced a partnership with OVO Energy, a rival energy company, to offer a range of energy products and services to customers. The partnership is aimed at helping Npower to compete more effectively in the UK energy market.
- Npower's job cuts: Npower has announced plans to cut around 1,000 jobs as part of its efforts to reduce costs and improve efficiency. The job cuts are expected to affect a range of roles, including customer service and sales positions.
These are just a few of the current news updates on Npower. If you're a customer of the company, it's always a good idea to check its website or social media channels for the latest information on its products and services.