Current news in npower
Npower is a British energy company that provides electricity and gas to millions of customers across the UK. Here are some current news and updates about Npower:
- Npower's parent company, Innogy, sells UK business to E.ON: In April 2020, Innogy announced that it would sell its UK energy business, including Npower, to E.ON for £7.8 billion. The deal is expected to complete in 2022.
- Npower's customer base continues to decline: According to recent reports, Npower's customer base has continued to decline, with the company losing around 1.2 million customers in the past year. This is due to increased competition in the energy market and the company's struggles to retain customers.
- Npower's profits fall due to increased competition: Npower's profits have fallen in recent years due to increased competition in the energy market. The company reported a pre-tax loss of £111 million in 2020, compared to a profit of £143 million in 2019.
- Npower's plans to cut jobs: As part of its efforts to reduce costs and improve efficiency, Npower has announced plans to cut around 1,000 jobs in the UK. The company says the job cuts are necessary to ensure its long-term sustainability.
- Npower's investment in renewable energy: Despite its struggles, Npower has committed to investing in renewable energy and reducing its carbon emissions. The company has set a target of generating 50% of its electricity from renewable sources by 2025.
- Npower's partnership with Octopus Energy: In March 2020, Npower announced a partnership with Octopus Energy, a smaller energy supplier, to offer a range of new tariffs and services to customers. The partnership is designed to help Npower compete more effectively in the energy market.
- Npower's customer service issues: Npower has faced criticism in recent years for its customer service, with many customers reporting long wait times and difficulties in getting their issues resolved. The company has promised to improve its customer service in response to these concerns.
These are just a few of the current news and updates about Npower. If you're a customer of the company, it's always a good idea to stay informed about any changes or developments that may affect your energy supply.