Contact airtel for new mast installation
Here's a step-by-step guide to help you contact Airtel for a new mast installation:
Option 1: Online Form
- Visit Airtel's website at www.airtel.in.
- Click on "Contact Us" at the top right corner of the page.
- Select "New Installation" from the drop-down menu.
- Fill out the online form with your details, including your name, email address, phone number, and location.
- Provide a brief description of your requirement, mentioning that you need a new mast installation.
- Click "Submit" to send the request.
Option 2: Phone
- Dial Airtel's customer care number: 121 (toll-free) or 98400 12111 (for prepaid customers).
- Follow the IVR (Interactive Voice Response) prompts to select the language and your location.
- When prompted, choose the option for "New Installation" or "New Connection".
- Provide your details, including your name, phone number, and location.
- Explain your requirement to the customer care representative, mentioning that you need a new mast installation.
- The representative will guide you through the process and schedule an installation appointment if necessary.
Option 3: Email
- Send an email to [email protected] with the subject "New Mast Installation Request".
- Include your name, phone number, and location in the email.
- Provide a brief description of your requirement, mentioning that you need a new mast installation.
- Attach any relevant documents, such as a copy of your ID proof and address proof.
- Wait for a response from Airtel's customer care team, which may include a request for additional information or a schedule for installation.
Additional Tips
- Make sure to have your ID proof and address proof ready to provide to the customer care representative or installation team.
- Be prepared to provide your location details, including the exact address and landmark.
- If you're experiencing poor network coverage or signal issues, mention this to the customer care representative to help them prioritize your installation request.
- Keep in mind that Airtel may require a deposit or advance payment for the installation, which will be deducted from your first bill.
Remember to stay patient and persistent, as the installation process may take some time. Good luck!