Consumer complaints new delhi for construction

Here are some consumer complaints related to construction in New Delhi:

  1. Delayed Possession: Many consumers have complained about delayed possession of their flats or properties, with some cases taking years to resolve.

Example: "I booked a flat in a project in Dwarka, Delhi in 2015. The builder promised to deliver the flat by 2018, but till date, I have not received the possession. The builder is not responding to my calls and emails." (Source: Consumer Complaints Forum)

  1. Quality Issues: Consumers have reported poor quality construction, with issues like cracks in walls, leaky roofs, and poor finishing.

Example: "I purchased a flat in a project in Rohini, Delhi in 2018. The builder promised to deliver a high-quality flat, but the construction is substandard. There are cracks in the walls, and the roof leaks during rains." (Source: Consumer Complaints Forum)

  1. Non-Completion of Amenities: Many consumers have complained about the non-completion of promised amenities, such as swimming pools, gyms, and parks.

Example: "I booked a flat in a project in Gurgaon, Delhi in 2017. The builder promised to deliver a flat with all amenities, including a swimming pool and gym. However, the pool and gym are still not completed, and the builder is not responding to my queries." (Source: Consumer Complaints Forum)

  1. Unfair Practices: Some consumers have reported unfair practices by builders, such as charging extra fees, delaying payments, and refusing to refund deposits.

Example: "I booked a flat in a project in Noida, Delhi in 2015. The builder promised to deliver the flat by 2018, but the project is still not completed. The builder is refusing to refund my deposit, and I am being charged extra fees for delays." (Source: Consumer Complaints Forum)

  1. Lack of Transparency: Consumers have complained about a lack of transparency in the construction process, including unclear payment schedules and hidden charges.

Example: "I purchased a flat in a project in Delhi in 2019. The builder promised to deliver the flat by 2022, but the payment schedule is unclear. I am being charged extra fees for 'hidden' charges, and the builder is not responding to my queries." (Source: Consumer Complaints Forum)

To resolve these complaints, consumers can:

  1. File a complaint with the Consumer Forum: The National Consumer Disputes Redressal Commission (NCDRC) and the State Consumer Disputes Redressal Commissions (SCDRCs) have jurisdiction over consumer complaints related to construction.
  2. Contact the Real Estate Regulatory Authority (RERA): RERA is a regulatory body that oversees the real estate sector in India. Consumers can file complaints with RERA and seek redressal.
  3. Seek legal advice: Consumers can consult with a lawyer to understand their rights and options for resolving the complaint.
  4. Join consumer forums: Joining consumer forums and online communities can help consumers connect with others who have faced similar issues and share knowledge and resources.

Remember to always research the builder and the project thoroughly before making a purchase, and ensure that you have a clear understanding of the terms and conditions of the agreement.