Complaints new century cars harrow

Here are some common complaints about New Century Cars Harrow:

  1. Poor Customer Service: Some customers have reported poor communication and unhelpful staff at the Harrow branch.
  2. Delays and Unreliability: There have been complaints about the reliability of the cars, with some customers experiencing breakdowns and delays.
  3. Dirty and Unmaintained Vehicles: Some customers have reported finding dirty or unmaintained vehicles when they picked them up, which can be a major concern for safety and hygiene.
  4. Hidden Charges: Some customers have reported being charged extra fees for things like fuel, tolls, or additional services, which were not clearly disclosed upfront.
  5. Lack of Transparency: There have been complaints about the lack of transparency in the company's business practices, including unclear pricing and unclear terms and conditions.
  6. Unhelpful Management: Some customers have reported trying to resolve issues with management, but being met with unhelpful or unresponsive staff.
  7. Poor Vehicle Condition: Some customers have reported finding vehicles with existing damage or issues, which can be a major concern for safety and reliability.
  8. Long Wait Times: There have been complaints about long wait times for pick-up or drop-off, which can be frustrating and inconvenient.
  9. Unprofessional Staff: Some customers have reported encountering unprofessional or rude staff, which can be off-putting and unhelpful.
  10. Lack of Accountability: Some customers have reported feeling that the company is not held accountable for its actions, and that complaints are not taken seriously or resolved promptly.

It's worth noting that these complaints are not necessarily representative of the entire company, and that individual experiences may vary. If you're considering renting a car from New Century Cars Harrow, it's a good idea to do your research and read reviews from multiple sources to get a well-rounded view of the company's reputation.