Changing dstv remote to new decoder

A common issue! Here's a step-by-step guide to help you change the DSTV remote to a new decoder:

Before you start:

  1. Make sure you have the new DSTV decoder and the old one.
  2. Ensure you have the DSTV remote control and the batteries are not dead.
  3. Take note of the DSTV account details, including the account number and password.

Step-by-Step Instructions:

  1. Power off the old decoder: Unplug the power cord from the back of the old decoder or press the power button to turn it off.
  2. Power on the new decoder: Plug in the power cord and turn on the new decoder. Wait for it to boot up completely.
  3. Reset the new decoder: Press the "Menu" button on the new decoder and navigate to "Settings" > "System Settings" > "Reset" > "Factory Reset". Follow the on-screen instructions to complete the reset process.
  4. Pair the remote control: Press the "Menu" button on the new decoder and navigate to "Settings" > "Remote Control" > "Pair Remote". Follow the on-screen instructions to pair the remote control with the new decoder.
  5. Enter your DSTV account details: Use the remote control to navigate to "Settings" > "Account" > "Enter Account Details". Enter your DSTV account number and password to activate the new decoder.
  6. Update the decoder's software: The new decoder may require a software update. Follow the on-screen instructions to update the software.
  7. Test the decoder: Use the remote control to test the new decoder by changing channels, adjusting settings, and checking for any issues.

Troubleshooting Tips:

By following these steps, you should be able to successfully change the DSTV remote to a new decoder. If you encounter any issues, don't hesitate to reach out to DSTV customer support for further assistance.