Cannot download new purchased music from itunes
Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you download new purchased music from iTunes:
Check your iTunes Store settings
- Open iTunes on your computer.
- Click on "Edit" (or "iTunes" on a Mac) in the top menu bar.
- Select "Preferences" (or "Settings" on a Mac).
- Click on the "Store" tab.
- Make sure that "Download new purchases automatically" is enabled.
Check your account and payment information
- Ensure that your Apple ID and password are correct.
- Check that your payment method is up to date and valid.
- If you're using a gift card, ensure that it's been redeemed and has a balance.
Check for iTunes Store issues
- Try restarting your computer and iTunes.
- Check the iTunes Store status page to see if there are any known issues.
- If you're using a VPN, try disconnecting and see if it resolves the issue.
Check your music library and downloads folder
- Check your iTunes music library to ensure that the new music is not already downloaded.
- Check your downloads folder to ensure that the music is not being blocked by your antivirus software or firewall.
Try downloading the music manually
- Open iTunes and go to the "Store" tab.
- Search for the music you want to download.
- Click on the "Buy" button and select "Download" instead of "Buy" if prompted.
- If prompted, enter your Apple ID and password.
Reset your iTunes Store cache
- Close iTunes.
- Press the Windows key + R (or Command + Option + R on a Mac) to open the Run dialog box.
- Type
%appdata%\Apple\iTunes\Store
(Windows) or~/Library/Application Support/iTunes/Store
(Mac) and press Enter. - Delete the "Store" folder.
- Restart iTunes and try downloading the music again.
Contact Apple Support
If none of the above steps resolve the issue, you can contact Apple Support for further assistance. They may be able to help you troubleshoot the problem or provide additional guidance.
I hope these steps help you resolve the issue and download your new purchased music from iTunes!