Cannot create new folder on samsung n9104

Frustrating!

There could be several reasons why you're unable to create a new folder on your Samsung Galaxy Note 4 (N9104). Here are some potential solutions to help you resolve the issue:

  1. Check for available storage space: Make sure you have enough free storage space on your device. Go to Settings > Storage > Internal Storage (or External Storage if you're using a microSD card) to check the available space. If the storage is almost full, try deleting some files or apps to free up space.
  2. Check for file system errors: Sometimes, file system errors can prevent you from creating new folders. Try running the built-in "Storage" app on your device to check for any errors. Go to Settings > Storage > Internal Storage (or External Storage) and tap the "Storage" button. If you find any errors, try running the "Storage" app again to fix them.
  3. Check for permissions: Ensure that you have the necessary permissions to create new folders. Go to Settings > Apps > [Your File Manager App] (e.g., Google Files, Samsung My Files) and check if the app has the "Storage" permission enabled.
  4. Try a different file manager app: If you're using a third-party file manager app, try switching to the default file manager app that comes pre-installed on your device (e.g., Samsung My Files). This might help resolve the issue.
  5. Reset file manager app: If you're using a third-party file manager app, try resetting it to its default settings. Go to Settings > Apps > [Your File Manager App] > Storage > Clear data and Clear cache.
  6. Check for firmware updates: Ensure that your device is running the latest firmware. Go to Settings > About device > Software update to check for any available updates.
  7. Perform a factory reset: If none of the above steps work, you can try performing a factory reset on your device. This will erase all your data, so be sure to back up your important files and data before doing so. Go to Settings > Backup & reset > Factory data reset.

If none of these solutions work, you may want to consider visiting a Samsung authorized service center or contacting Samsung support for further assistance.