Cannot add new apn zte mf910v

The ZTE MF910V is a popular mobile hotspot device, and I'm here to help you troubleshoot the issue of not being able to add a new APN (Access Point Name) to it.

Here are some steps you can try to resolve the issue:

  1. Check if the APN is correct: Make sure you have the correct APN settings for your carrier. You can find the correct APN settings by contacting your carrier's customer support or checking their website.
  2. Restart the device: Sometimes, a simple restart can resolve the issue. Turn off the device, wait for 30 seconds, and then turn it back on.
  3. Check the APN settings: Go to the device's settings menu and look for the "APN" or "Access Point Name" settings. Check if the APN is already set to the correct value. If it's not, try setting it manually.
  4. Check the APN protocol: Make sure the APN protocol is set to the correct value. For example, if your carrier uses IPv4, set the protocol to "IPv4" or "IPv4/IPv6" if your carrier supports both.
  5. Check the APN username and password: If your carrier requires a username and password for the APN, make sure you have entered the correct values.
  6. Check the APN authentication type: Make sure the APN authentication type is set to the correct value. For example, if your carrier uses PAP (Password Authentication Protocol), set the authentication type to "PAP".
  7. Reset the device to factory settings: If none of the above steps work, you can try resetting the device to its factory settings. This will erase all your settings, so make sure to back up your data before doing so.

Here are the steps to reset the ZTE MF910V to its factory settings:

If none of these steps work, it's possible that there's an issue with the device or the carrier's network. You may want to contact your carrier's customer support for further assistance.