Can no longer pay crazy bill install new metre consumers tell eko disco
A common problem in Nigeria!
If you can no longer pay your electricity bill (crazy bill, as you called it) and you're a consumer of Eko Electricity Distribution Company (EKEDC), here are some steps you can take:
- Contact EKEDC Customer Care: Reach out to EKEDC's customer care department through their official channels:
- Phone: 07080608101 or 07080608102
- Email: [customercare@eko Disco.com](mailto:customercare@eko Disco.com)
- Visit their office at 26, Mobolaji Bank Anthony Way, Ikeja, Lagos
- Explain your situation: When you contact them, explain your situation and provide proof of your financial difficulties, such as:
- A letter from your employer or a government agency stating your financial situation
- A copy of your bank statement showing your income and expenses
- A letter from a financial institution stating your loan or debt status
- Request a payment plan: Ask the customer care representative if they can offer a payment plan or a temporary reduction in your bill. They may be willing to work with you to find a solution.
- Install a new meter: If you're unable to pay your bill, you may be eligible for a new meter installation. EKEDC has a meter installation program for customers who are unable to pay their bills. You can ask the customer care representative about this program and the requirements.
- Apply for a meter installation: If you're eligible, you'll need to apply for a meter installation. You'll need to provide the required documents, such as:
- A completed application form
- A copy of your ID (driver's license, passport, or national ID card)
- A copy of your utility bill (if you have one)
- Wait for the meter installation: Once your application is approved, EKEDC will install a new meter at your premises. This may take a few days or weeks, depending on the availability of meters and the workload of the installation team.
Remember to keep records of your communication with EKEDC, including dates, times, and details of your conversations. This will help you track your progress and provide evidence of your efforts to resolve the issue.