Can i get a refund at new horizon
New Horizons is a theme park, and their refund policies may vary depending on the circumstances. Here are some general guidelines:
Admission Tickets:
- If you're unable to visit the park due to unforeseen circumstances, you may be eligible for a refund or exchange your ticket for a future visit.
- Refunds are typically only given for unused tickets, and you may need to provide proof of the reason for the refund request.
- Some special events or packages may have non-refundable or non-exchangeable tickets.
Season Passes:
- If you're unable to use your season pass due to unforeseen circumstances, you may be eligible for a prorated refund or a credit towards a future season pass.
- Refunds are typically only given for unused portions of the season pass, and you may need to provide proof of the reason for the refund request.
Food and Merchandise:
- Refunds for food and merchandise purchases are typically handled on a case-by-case basis.
- If you're not satisfied with your purchase, you may be able to exchange it for something else or receive a store credit.
Special Events and Packages:
- Refunds for special events, packages, or experiences may have specific refund policies, which are usually outlined in the event description or package details.
- Refunds may not be available for certain events or packages, especially if they're non-refundable or non-exchangeable.
To request a refund at New Horizons, you can:
- Contact their customer service department directly via phone, email, or online form.
- Visit the park's guest services or ticketing office in person.
- Check their website for refund policies and procedures.
Remember to review the park's refund policies and procedures before making a purchase, and be prepared to provide proof of the reason for your refund request.