Call center jobs in new zealand

Here are some call center jobs in New Zealand:

Companies:

  1. Teleperformance: Teleperformance is a global call center company with multiple locations in New Zealand. They offer a range of call center jobs, including customer service, sales, and technical support.
  2. Alorica: Alorica is a US-based call center company with a presence in New Zealand. They offer customer service, sales, and technical support jobs.
  3. Convergys: Convergys is a global call center company with a location in Auckland, New Zealand. They offer customer service, sales, and technical support jobs.
  4. Sykes: Sykes is a global call center company with a location in Christchurch, New Zealand. They offer customer service, sales, and technical support jobs.
  5. Westpac: Westpac is a major bank in New Zealand that operates a call center in Auckland. They offer customer service and sales jobs.
  6. Spark: Spark is a telecommunications company in New Zealand that operates a call center in Auckland. They offer customer service and sales jobs.
  7. Fonterra: Fonterra is a dairy company in New Zealand that operates a call center in Auckland. They offer customer service and sales jobs.
  8. Air New Zealand: Air New Zealand is the national airline of New Zealand that operates a call center in Auckland. They offer customer service and sales jobs.

Job Types:

  1. Customer Service Representative: Provide customer service and support to customers via phone, email, or chat.
  2. Sales Representative: Sell products or services to customers via phone, email, or chat.
  3. Technical Support Representative: Provide technical support and troubleshooting to customers via phone, email, or chat.
  4. Account Manager: Manage customer accounts and provide support and sales services.
  5. Team Lead: Lead a team of call center agents and provide guidance and support.

Requirements:

  1. Language: English is the primary language spoken in New Zealand, but some companies may require proficiency in other languages such as Maori or Pacific languages.
  2. Education: A high school diploma or equivalent is often required, but some companies may require a degree or relevant experience.
  3. Experience: Previous call center experience is often preferred, but some companies may consider candidates with transferable skills.
  4. Skills: Good communication, problem-solving, and customer service skills are essential for call center jobs in New Zealand.

How to Apply:

  1. Company Websites: Check the company websites listed above for job openings and application instructions.
  2. Job Boards: Search for call center jobs on job boards such as Seek, Trade Me Jobs, and Indeed.
  3. Recruitment Agencies: Consider working with recruitment agencies that specialize in call center jobs, such as Michael Page or Robert Walters.
  4. Networking: Network with people in the industry and ask about job opportunities.

Remember to tailor your resume and cover letter to the specific job you're applying for, and be prepared to demonstrate your customer service and communication skills during the interview process.