Brand new macbook pro not charging

A brand new MacBook Pro not charging can be frustrating! Let's troubleshoot the issue together. Here are some steps to help you identify and potentially fix the problem:

Step 1: Check the power cord and charging port

  1. Ensure the power cord is securely plugged into both the MacBook Pro and the power outlet.
  2. Inspect the charging port on the MacBook Pro for any debris or damage. Clean it gently with a soft cloth if necessary.
  3. Try using a different power cord or charging cable to rule out any issues with the original cord.

Step 2: Check the battery settings

  1. Go to System Preferences > Energy Saver (or Power Saver on older systems).
  2. Ensure that the "Enable Power Nap" option is turned off. This feature can sometimes interfere with charging.
  3. Check the "Battery Health" section to see if the battery is reporting any issues.

Step 3: Restart your MacBook Pro

  1. Restart your MacBook Pro to see if the issue resolves itself.
  2. If you're using a firmware password, try resetting it to see if it resolves the issue.

Step 4: Check for software updates

  1. Go to System Preferences > Software Update.
  2. Check if any updates are available for your MacBook Pro. Install any available updates to ensure you have the latest software.

Step 5: Reset the System Management Controller (SMC)

  1. Shut down your MacBook Pro.
  2. Locate the following keys: Command (⌘) + Option (⌥) + Shift (⇧) + Power button.
  3. Press and hold these keys while powering on your MacBook Pro.
  4. Release the keys when you hear the boot chime for the second time.
  5. Your MacBook Pro should now boot up with the SMC reset.

Step 6: Contact Apple Support or visit an Apple Store

If none of the above steps resolve the issue, it's likely that there's a hardware problem with your MacBook Pro. You can:

  1. Contact Apple Support for further assistance or to schedule a repair.
  2. Visit an Apple Store for a diagnostic test and potential repair or replacement.

Remember to always back up your data regularly to prevent any potential data loss in case you need to perform a factory reset or replace your MacBook Pro.

I hope these steps help you resolve the issue with your brand new MacBook Pro not charging!