Brand new macbook air not charging

That's frustrating! A brand new MacBook Air not charging can be a real issue. Let's troubleshoot the problem together. Here are some steps to help you identify and potentially fix the issue:

  1. Check the power cord and charging port:
    • Make sure the power cord is securely plugged into both the MacBook Air and the power source.
    • Try using a different power cord or a different outlet to rule out any issues with the cord or electrical supply.
    • Inspect the charging port on the MacBook Air for any debris or damage. Clean it gently with a soft cloth if necessary.
  2. Check the battery settings:
    • Go to System Preferences > Energy Saver (or Power Saver on older systems).
    • Ensure that the "Enable Power Nap" option is turned off. This feature can sometimes interfere with charging.
    • Check the "Battery Health" section to see if the battery is reporting any issues.
  3. Restart your MacBook Air:
    • Sometimes, a simple restart can resolve the issue. Try restarting your MacBook Air and see if it charges properly after the restart.
  4. Check for software updates:
    • Ensure that your MacBook Air is running the latest version of macOS. Go to System Preferences > Software Update to check for any available updates.
    • Install any available updates and restart your MacBook Air to see if the issue is resolved.
  5. Reset the System Management Controller (SMC):
    • The SMC is responsible for managing various system functions, including power management. Resetting the SMC can sometimes resolve issues with charging.
    • To reset the SMC, follow these steps:
      • Shut down your MacBook Air.
      • Locate the following keys: Command (⌘) + Option (⌥) + Shift (⇧) + Power button.
      • Press and hold these keys while powering on your MacBook Air.
      • Release the keys when you hear the boot chime for the second time.
  6. Contact Apple Support or visit an Apple Store:
    • If none of the above steps resolve the issue, it's possible that there's a hardware problem with your MacBook Air.
    • Contact Apple Support or visit an Apple Store for further assistance. They may be able to diagnose the issue and provide a repair or replacement.

Remember to always handle your MacBook Air with care, as any damage to the charging port or power cord can prevent charging. If you're still under warranty, it's a good idea to contact Apple Support or visit an Apple Store for assistance.